Terms of service

Last Update: 10/04/2025

Welcome to Hilford. By accessing or using our website https://hilford.in, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase or using any services provided on this website.

1. General Terms

  • The website is owned and operated by Hilford, a Grooming brand based in India.

  • By using our website, you agree to comply with and be legally bound by these Terms.

  • If you do not agree with any of these terms, please do not use our website.

2. Use of Website

  • You must be at least 18 years old to make a purchase.

  • You agree not to misuse the website or attempt to disrupt its operations in any way.

  • Any use of automated systems or bots to access the site is prohibited.

3. Product Descriptions & Pricing

  • We strive to ensure all product details, images, and pricing are accurate.

  • However, we do not guarantee that descriptions or other content are 100% error-free.

  • Prices are subject to change without prior notice.

4. Orders & Payments

  • Once you place an order, you will receive a confirmation email or SMS.

  • We reserve the right to cancel any order due to stock unavailability, payment issues, or suspected fraud.

  • All payments must be completed before the product is dispatched.

5. Shipping & Delivery

  • Shipping is currently available across India.

  • Estimated delivery times are mentioned during checkout. Delays may occur due to external factors like weather, courier issues, etc.

  • Detailed Shipping Policy can be found on our Shipping Policy page.

6. Returns & Refunds

  • Return requests must be made within 7 days of delivery and must meet our return conditions.

  • Detailed Return & Refund Policy is available [here].

7. Intellectual Property Rights

  • All content on this website including logos, product names, images, graphics, text, and layouts are the intellectual property of Hilford.

  • Reproduction or use of any content without prior written permission is strictly prohibited.

8. Limitation of Liability

  • Hilford shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

  • Perfume sensitivity or allergies vary by individual. We recommend patch testing before use.

9. External Links

  • Our website may include links to third-party websites. We are not responsible for their content or practices.

  • We recommend reviewing their Terms & Policies before using external links.

10. Changes to Terms

  • We may update or modify these Terms at any time without prior notice.

  • Continued use of the website after changes implies acceptance of those updated terms.

11. Governing Law

  • These Terms shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the jurisdiction of the courts of [City, State], India.

12. Contact Us

For any queries related to these Terms, feel free to contact us:

Email: customercare@hilford.in
Phone: +91 9148790888
Website: https://hilford.in